Privacy Policy

This Privacy Policy applies to all services provided by TextLift, including:

• TextLift website (www.textlift.info)
• OCR and document conversion tools
• Mobile and web applications
• TextLift API and developer services
• Uploaded files and extracted content
• User accounts and paid subscription plans
• Customer support interactions

By using TextLift, you agree to the terms of this Privacy Policy.

TextLift may collect the following types of information:

TextLift allows users to upload images, PDFs, screenshots, documents, and other files for processing.

• Uploaded files are used only to provide TextLift OCR and conversion services.
• TextLift does not claim ownership over any user-uploaded content.
• Files are encrypted during processing using secure storage.
• Files are automatically and permanently deleted after 1 hour of upload.
• Uploaded files are not indexed by search engines.
• Uploaded files are never sold, shared with advertisers, or used for marketing purposes.
• Users are responsible for ensuring they have the rights to upload files they submit.

TextLift uses collected information to:

• Provide OCR, document conversion, and text extraction services
• Process uploaded files and return extracted text results
• Translate or export results in requested formats
• Manage user accounts and subscription plans
• Process payments and enforce credit limits
• Provide customer support and respond to inquiries
• Prevent fraud, abuse, and unauthorized API access
• Monitor and improve website and tool performance
• Send service-related emails such as account confirmations

TextLift does not sell personal information to third parties.

TextLift may use cookies and similar technologies for:

• Maintaining user login sessions
• Saving user preferences
• Analytics and site usage tracking
• Measuring website performance

You can disable cookies through your browser settings. Please note that some TextLift features may not function properly if cookies are disabled.

TextLift may use trusted third-party service providers to help operate our services, including:

• Cloud hosting and infrastructure providers
• Secure file storage services
• OCR and AI processing services
• Payment processing (Stripe)
• Analytics platforms
• Transactional email delivery
• Customer support tools

These service providers only receive access to information necessary to perform their specific services and are contractually required to protect your data. TextLift does not authorize them to use your information for any other purpose.

TextLift uses a secure third-party payment processor (Stripe) to handle subscription and credit purchases.

• TextLift does not directly store or process full credit card details.
• Payment transactions are handled entirely by Stripe's secure infrastructure.
• Stripe's own Privacy Policy governs how payment information is collected and used.
• TextLift stores only payment status, plan type, and subscription identifiers.

TextLift takes data security seriously and implements the following measures:

• HTTPS/TLS encryption for all data in transit
• Secure encrypted storage for uploaded files
• Files encrypted during all OCR processing
• Access restricted to authorized users only
• API keys stored as secure hashed values
• Regular security monitoring and updates

Important: While TextLift implements strong security practices, no system can be guaranteed 100% secure. Users should take care to protect their account credentials and API keys.

• Uploaded files are automatically and permanently deleted 1 hour after upload.
• Extracted text results are retained in your account history until you delete them or close your account.
• Account data is retained while your account remains active.
• Users may request account deletion by contacting support@textlift.info.
• Some records may be retained for legal, tax, fraud-prevention, or security compliance reasons even after account deletion.

Users of TextLift may request to:

• Access personal data held by TextLift
• Correct inaccurate account information
• Delete personal data and account
• Cancel a subscription or account
• Opt out of marketing or promotional emails
• Manage cookie and tracking preferences

To manage your consent preferences:

To submit a data request, contact us at support@textlift.info.

TextLift is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided personal information, we will take steps to delete such information promptly.

If you believe a child under 13 has submitted information to TextLift, please contact us at support@textlift.info.

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal information is collected about them
• Request deletion of personal information
• Opt out of the sale of personal information (TextLift does not sell personal data)
• Receive equal service and price regardless of exercising privacy rights

To exercise California privacy rights, contact us at support@textlift.info.

Users in the European Economic Area (EEA) may have rights under the General Data Protection Regulation (GDPR), including the right to:

• Access personal data held by TextLift
• Correct inaccurate personal data
• Request erasure of personal data ('right to be forgotten')
• Restrict or object to processing of personal data
• Data portability (receive data in a machine-readable format)
• Lodge a complaint with a supervisory authority

To exercise GDPR rights, contact us at support@textlift.info.

Some browsers include a "Do Not Track" (DNT) feature that signals websites not to track user activity. TextLift respects browser Do Not Track signals where technically possible and will not cross-site track users when a valid DNT signal is detected.

Due to the lack of a universal standard for DNT, our response may vary. If you have concerns about tracking, please use the cookie preference manager or contact us directly.

TextLift may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

• The most current version of this policy will always be available at textlift.info/privacy-policy.
• The "Last updated" date at the top of this page will reflect when changes were made.
• For significant changes, TextLift may notify registered users via email.

Continued use of TextLift after changes are published constitutes acceptance of the updated Privacy Policy.

If you have questions, concerns, or requests about this Privacy Policy or your personal data, please contact us:

We aim to respond to all privacy-related inquiries within 5 business days.